Troubleshooting - auna Roadie Smart Bedienungsanleitung

EN

TROUBLESHOOTING

Problem
Cannot connect to Wi-
Fi network
52
Cause Solutions
- Confirm that a Wi-Fi or Ethernet wired connected
PC can access the internet (i.e. can browse the web)
using the same network.
- Check that a DHCP server is available, or that you
Network down
have configured a static IP address on the radio.
- Check that a firewall is not blocking any outgoing
ports. At a minimum the radio needs access to UDP
and DNS ports 80,443 and 8008, DNS part 53.
- Obtain the MAC address from Configuration>
Router restricts Information > Network > Wi-Fi MIAC and add to the
access to listed allowed equipment list on your access point.
MAC addresses - Note: The radio has separate MAC address for
wireless networks.
- Check distance to the router; see if a computer can
connect to the network in this location.
Insufficient Wi-Fi
- Optimise the distance of the router's location.
signal strength
- Always place the radio close to the muter within 2
metres.
Unknown - Change encryption method on router.
encryption - The radio supports WEP, WPA, WPA2
method
- Windows Media Player:
- various non-Microsoft firewalls may require
Firewall
configuration for UPnP.
preventing
- Try other routers and see if the radio can connect, or
access
if a hotspot is available on your mobile device, try to
see if it can.