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Fault
Possible cause
The frozen food
is frozen solid.*
There is a thick layer
of frost in the freezer
compartment.*
The condensation outlet
Floor of the refrigerator
is blocked. Fig. 3
compartment is wet.
The temperature in the
The freezer compartment
refrigerator
door has not been closed
compartment is too cold.
properly.*
If large quantities of fresh
food are being frozen,
the temperature in the
refrigerator compartment
drops temporarily, as the
refrigerating unit runs for
a long time.*
Temperature selector has
been set too high.
Appliance door opened
The refrigerating unit
is switching on more
is switching on more
frequently.*
frequently and for longer.
frequently and for longer.
Large quantities of fresh
food are being frozen.*
The ventilation openings
have been covered.
*only for appliances with a freezer
compartment
30
Remedial action
Loosen frozen food with a blunt object.
Do not use a knife or pointed object.
You could damage the refrigerant tubing
or the plastic surface.
Defrosting the freezer compartment (see
Defrosting). Always ensure that the freezer
compartment door is closed properly.
Freezer compartment door must click" shut.
Clean the condensation channel and outlet
(Fig. 3, see Cleaning the appliance)
Close the freezer compartment door. Freezer
compartment door must click" shut.
Never freeze more than 2 kg of food at once.
Move the temperature selector to a lower
setting.
Do not open the door unnecessarily.
Never freeze more than 2 kg of food at once.
Remove obstacles.
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