Fault Correction; Types Of Errors; Problem Solution - Weidmuller THM Plus S Bedienungsanleitung

Fault Correction

8 Fault Correction
8.1

Types of Errors

The diagnostic system indicates on the touchscreen display if an error has occurred. The printer is set into
one of the three possible error states according to the type of error.
State
Correctable error
Irrecoverable error
Critical fault
Table 3 Error States
8.2

Problem Solution

Problem
Print image has smears or voids
Printer prints a sequence of char-
acters instead of the label format
The printer conveys the labelling
material but not the ribbon.
Printer only prints every second
label
Transfer ribbon wrinkles
Vertical white lines in the print
image
Horizontal white lines in the print
image
Table 4 Problem Solution
44
Display
Cause
Printhead is dirtyt
Temperature too high
Unsuitable combination of labels
and transfer ribbon
Printer is in ASCII dump mode
The diameter of the carboard core
in use is too large.
The format setting in the driver is
too large.
Transfer ribbon feed path not
adjusted
Transfer ribbon too wide
Printhead is dirty
Printhead is defective (failure of
heat elements)
Printer is used with the backfeed
> smart in the cut or peel-off
mode
Button
Continue, Cancel
Display fl ashes red
Cancel
Display fl ashes red
Cancel
Display fl ashes red
Remedy
Clean the printhead.
→ Chapter 7.2
Decrease the temperature using
the driver.
Use different type of ribbon.
Cancel the ASCII dump mode.
Use a carboard core with a
smaller diameter.
Change the format setting in the
driver.
Adjust transfer ribbon feed path
→ Chapter 4.5
Transferfolie verwenden, die nur
wenig breiter ist als das Etikett.
Clean the printhead.
→ Chapter 7.2
Change the printhead
→ Service Manual.
Set the backfeed > always in
the setup.
→ Confi guration Manual (not for
devices with perforation cutter)
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