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5
Maintenance and Troubleshooting
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A pre-meal marker was assigned to this test result.
A post-meal marker was assigned to this test result.
A pre-meal marker was assigned to this test result and the post-meal test reminder
has been activated.
The test strip may be damaged or not properly inserted. Remove and reinsert the test
strip, or replace it if damaged.
Your blood glucose may be extremely high or a meter or a test strip error has
occurred.
• If your test result matches how you feel, contact your healthcare professional
immediately.
• If your test result does not match how you feel, repeat the blood glucose test and
see Chapter 2, Unusual Blood Glucose Results.
• If the E-3 code still appears for your blood glucose test, your blood glucose
result may be extremely high and above the system's reading range. Contact
your healthcare professional immediately.
• If the second test result does not match how you feel, perform a control test
with the control solution and a new test strip.
Not enough blood or control solution was drawn into the test strip for measurement or
was applied after the test had started. Discard the test strip and repeat the blood
glucose or control test.
Blood or control solution was applied to the test strip before the flashing drop symbol
appeared on the display. Discard the test strip and repeat the blood glucose or control
test.
An electronic error occurred, or in rare cases, a used test strip was removed and
reinserted. Turn the meter off and on, or take the battery out for 20 seconds and
reinsert it. Perform a blood glucose or control test.
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• If the control result is within the acceptable range, review the proper
testing procedure and repeat the blood glucose test with a new test strip.
• If the control result is not within the acceptable range, see Chapter 4,
Understanding Out-of-Range Control Results.
12/8/14 2:02 PM

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