Trouble-Shooting And Service - clage CDX 7-U Gebrauchsanleitung

CDX 7-U / CDX 11-U BASITRONIC
4. Trouble­shooting and service
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa­
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH
Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Tel: +49 4131 8901-40
Fax: +49 4131 8901-41
Email: service@clage.de
®
This instantaneous water heater was manufactured conscientiously and checked sever-
al times before delivery. Should malfunctions nevertheless occur, it is usually only due
to a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table.
In doing so, you will avoid unnecessary expense of customer service assistance.
Problem
Water stays cold
Flow rate of hot water too
weak
Selected temperature is
not reached
Water perceived to be too
cold
Water perceived to be too
hot
If the connection cable is damaged, it must be replaced with an original spare cable
from the manufacturer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact
the custo mer service.
Cause
Master fuse tripped
Safety pressure cut-out
tripped
Safety thermal cut-out
tripped
Outlet fitting dirty or
calcified
Fine filter dirty or cal-
cified
Excessive water flow
(winter?)
Set temperature too low
Set temperature too
high
8
Solution
Renew or aktivate fuse
Contact customer service
Contact customer service
Clean shower head, jet regu-
lator or sieves
Let clean fine filter by a spe-
cialist
Reduce water flow rate at
the outlet
Increase set temperature by
a specialist
Decrease set temperature by
a specialist