Trouble-Shooting And Service - clage CEX9 Handbuch

CEX 9

5. Trouble-shooting and service

Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table, ple-
ase contact the service organistion of
your importer or the Central Customer
Service Department at CLAGE. Please
have the details of the typeplate at
hand.
MADE IN GERMANY
CLAGE GmbH
Central Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Tel.: (+49) 4131 89 01-40
Fax: (+49) 4131 89 01-41
E-Mail: service@clage.de
Your instantaneous water heater CEX was manufactured conscientiously and checked
several times before delivery. Should malfunctions nevertheless occur, it is usually only
due to a bagatelle. First attempt to switch the house fuses off and on again in order to
reset the electronics. Next, try to remedy the problem with reference to the following
table. In doing so, you will avoid unnecessary expense of customer service assistance.
Problem
Water stays cold
Display flashes error message
"Er"
Flow rate of hot water too
weak
Selected temperature is not
reached , "MAX" lights up
Selected temperature is not
reached , "MAX" does not light
Symbol "sun" lights up
10
Cause Solution
Master fuse trip-
Renew or activate fuse
ped
STDB tripped Reset STDB by customer service
Switch fuse off and on. If "Er"
Control system
still flashes contact customer
has switched off
service
Outlet fitting dirty Clean shower head, jet regula-
or calcified tor or sieves
Fine filter dirty or Let clean fine filter by a speci-
calcified alist
Water flow rate Reduce water flow rate at the
too high tap
Cold water has
Tap hot water only; set tempera-
been added via
ture for use
the tap
Inlet temperature
exceeding nomi- Reduce inlet temperature
nal temperature