Service / Maintenance / Warranty
Your loudspeakers need not be maintained. Changes in acoustic behavior will be minimal during many years so that
the human ear will probably change even more than the speaker.
Clean your speakers only with a soft, dry and smooth cloth,
or with a dust brush. Do not use scouring powder, alcohol, benzine, French polish, or the like.
Do not expose your speakers to a relatively high humidity. Temperature variations, humidity and
excessive sunlight may damage the speaker and result in optical changes.
In the case of malfunction of your speakers apply to an expert. Your special dealer will be
pleased to help you. If a loudspeaker should be destroyed through improper use by a second
person the repair requires some know-how to restore the faultless function of your speaker.
Warranty
The terms of warranty are regulated individually by the law in the different countries and by the terms of the
international ELAC representatives respectively. If you have not bought your appliance in Germany, please check
the terms with your retailer. Warranty can be given by any special retailer who has been authorised by ELAC or the
repsective international representative to distribute ELAC products (EU contract retailers). In the case of warranty,
the complete appliance together with the warranty card and the receipt has to be handed over to the retailer.
Many of todays modern furniture are coated with multiple varnishes and plastics which may be treated with
chemical agents. Some of these agents might contain substances which cauterize or soften the rubber feet.
Therefore, we would like to advise you to place an anti-slip mat underneath the loudspeaker.
Production Control
Every production step is controlled individually. Each part of a loudspeaker (e.g. driver or crossover network) is
tested several times, from the purchase until the final assembly. In the final control every loudspeaker is tested
acoustically, i.e. skilled ears check the acoustic quality of each frequency range.
Our loudspeakers are examined with respect to polarity (incl. polarity of single drivers), distortion, and the SPL
frequency responses. In this the speaker passes a computerised test desk evaluating the appliance
independently and releasing it for packaging if the measuring values are within tolerance.
To be able to observe the tolerance limits, variations e.g. in membrane weight, the magnetic field strength, or the
values of the electric components must be severely restricted, since inaccuracies of single components may add
up in the total system. To achieve maximum production quality, compliance with ELAC quality criteria and
guidelines can be regarded as the most important duty.
Loudspeaker Disposal
Please keep the cardboard box and packaging.
Since the box and packaging represent the ideal container for the appliance, you should keep them for future
transports.
Material-Specific Disposal
If you want to discard the packaging, please do not put it in the household waste, since here it will be mixed up
with other residual materials. Please, do not give the material to collecting points for paper or other materials, but
take it to the dealer's.
The packaging represents an important recoverable material. It consists of EPS (Styrofoam packing parts), PE
(bag, foam sheet, and packing parts) as well as cardboard, which should be returned to the material resources
cycle for recycling. We have an agreement with your special dealer to take back and dispose of the material in a
way that guarantees material-specific disposal. Thus, please, take the packaging back to your dealer for
disposal.
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