Problem
The appliance does not fill
with water properly.
The appliance does not
drain the water.
The spin phase does not
operate or the washing cy-
cle lasts longer than usual-
ly.
There is water on the floor.
You cannot open the appli-
ance door.
The appliance makes an
unusual noise.
The appliance fills with wa-
ter and drain immediately.
The washing results are
not satisfactory.
You cannot set an option.
16
•
Make sure that the water tap is open.
•
Make sure that the pressure of the water supply is not too low. For
this information, contact your local water authority.
•
Make sure that the water tap is not clogged.
•
Make sure that the filter of the inlet hose and the filter of the valve
are not clogged. Refer to "Care and cleaning".
•
Make sure that the inlet hose has no kinks or bends.
•
Make sure that the connection of the water inlet hose is correct.
•
Make sure that the sink spigot is not clogged.
•
Make sure that the drain hose has no kinks or bends.
•
Make sure that the connection of the drain hose is correct.
•
Set the drain option if you set a programme without drain phase.
•
Set the drain option if you set an option which ends with water in
the drum.
•
If above mentioned solutions do not help, contact the Authorised
Service Centre (as the filter of the drain pump may be clogged).
•
Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
•
Set the spin option.
•
Set the drain option if you set an option which ends with water in
the drum.
•
If above mentioned solutions do not help, contact the Authorised
Service Centre (as the filter of the drain pump may be clogged).
•
Make sure that the couplings of the water hoses are tight and there
is not water leakages.
•
Make sure that the water inlet hose and the drain hose have no
damages.
•
Make sure you use the correct detergent and the correct quantity of
it.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin option if there is water in the drum.
•
Do the emergency drain procedure. See "Frost precautions" (in
"Care and Cleaning" chapter).
•
Make sure the levelling of the appliance is correct. Refer to 'Installa-
tion instruction'.
•
Make sure that the packaging and/or the transit bolts are removed.
Refer to 'Installation instruction'.
•
Add more laundry in the drum. The load may be too small.
•
Make sure that the drain hose is in the correct position. The end of
the hose may be too low. Refer to 'Installation instruction'.
•
Increase the detergent quantity or use a different detergent.
•
Use special products to remove the stubborn stains before you
wash the laundry.
•
Make sure that you set the correct temperature.
•
Decrease the laundry load.
•
Make sure that you press only the wanted touch button(s).
Possible solution