Saeco VIA VENEZIA Bedienungsanleitung Seite 20

Fault
The machine does not turn on.
The pump is very noisy.
The coffee is too cold.
The milk does not froth.
It is not possible to prepare a
cappuccino.
The coffee is dispensed too
fast, no foam builds up.
Coffee does not come out or
drips only.
The coffee comes out from
the side.
Please contact an Authorized Service Centre for any faults not covered in the above table or when the suggested
solutions do not solve the problem.
• 20 •
Possible cause
The machine is not connected to the
power supply.
No water in the tank.
The "machine ready" switch light (16)
was off when the switch was pressed.
The fi lter holder is not inserted for
preheating (sec. 5).
Cold cups.
Non-suitable milk powdered milk,
low-fat milk.
The Pannarello is dirty.
There is no more steam in the boiler.
Too little coffee in the fi lter holder.
The grind is too coarse.
Coffee is old or not suitable.
Old or not suitable pod.
No water.
The grind is too fi ne.
Coffee pressed in the fi lter holder.
Too much coffee in the fi lter holder.
Knob (5) is open.
Calcifi ed machine.
The fi lter in the fi lter holder is clogged.
Not suitable pod.
The fi lter holder is incorrectly inserted in
the Brew unit.
Upper edge of the fi lter holder is dirty.
The gasket of the boiler is dirty or worn. Clean or replace the gasket.
Pod wrongly inserted.
Too much coffee in the fi lter holder.
Solution
Connect the machine to the power supply.
Refi ll with water (par 4.4).
Wait until the "machine ready" switch light
(16) turns on.
Preheat the fi lter holder.
Preheat the cups with hot water.
Use whole milk.
Clean the Pannarello as described in sec. 9.
Prime the circuit (par. 4.5) and repeat the
operations described in sec. 8.
Add coffee (sec. 5).
Use a different blend (sec. 6).
Use a different blend (sec. 6).
Change the pod.
Refi ll with water. (par 4.4).
Use a different blend (sec. 6).
Shake the ground coffee.
Reduce the quantity of coffee in the fi lter
holder.
Close the knob (5).
Descale the machine (sec. 10).
Clean the fi lter (sec. 9).
Change type of pod.
Insert the fi lter holder correctly (sec. 5).
Clean the rim of the fi lter holder.
Insert the pod correctly. Make sure it doesn't
come out of the fi lter holder.
Reduce the quantity of coffee by means of
the measuring scoop.