SOLVING PROBLEMS
If any problems occur during operation, you will find solutions in the following table.
Problem
The appliance does not
operate
when trying to start it
The appliance does not
seal the
bag
The appliance does not
gene
rate a full vacuum
The appliance does not
seal the
plastic bag properly
The appliance does not
generate a vacuum inside
the container
44
The Easy Solution
• Check, whether the appliance is properly connected to a power outlet and check
if the power outlet does work. Therefore connect another appliance to the same
power outlet.
• Check, whether the power cord and the plug are defective. Contact an authorised
service centre, if they are defective.
• The appliance shuts off automatically to prevent overheating. Let the appliance
cool down for 20 minutes and try again.
• Check whether the bag is in proper position (see: 'Sealing the Plastic Bag'), and
check, whether the bag is clean and dry in the sealing section and lies evenly.
• Check, whether:
- the bag is in proper position (see: ›Sealing the Plastic Bag‹) and whether the end
of the bag extends into the vacuum chamber.
- the gaskets are clean and in perfect condition.
- little pieces of food are inside the plastic bag on the section of the sealing band.
- the bag is leaking. You can proof this by dipping the sealed bag into water. In
case of leaking, air would escape when you put slight pressure on the bag. Seal
the bag again or use a new one.
• Check, whether:
- the bag is in proper position (see: ›Sealing the Plastic Bag‹) and whether the end
of the bag extends into the vacuum chamber.
- something sticks to the sealing band or gaskets.
- little pieces of food are inside the plastic bag on the section of the sealing band.
• In case of an overheated sealing band the bag would melt. Open the appliance
and let it cool down for a few minutes.
• In the event of overheating the appliance will automatically shut down (thermal
cut out) to prevent damage. Let the appliance cool down for 20 minutes and try
again.
• Check, whether:
- the vacuum hose is connected properly to the vacuum port and container (see:
›How to Vacuum Seal a Container‹).
- the lid of the container is closed properly and the black rubber seal on the lid of
the container is properly attached to the lid.
- the black rubber seal of the vacuum chamber is porous and/or leaking.
- the vacuum hose is defective.
- the container is overfilled. Leave 3 cm of free space underneath the lid!