Warranty - Comfier Cf-5420 Gebrauchsanweisung

5 Warranty

If the product(s) is damaged or defective within a reasonable time, COMFIER offers the warranty as below.
2 Years
2 Years - 3 Years
Comfier warrants the product to be free from defects in workmanship and materials, under normal
use, for a period of 24 months from the original invoice date, except as noted below. Comfier products
can be repaired or replaced within the warranty period or returned for refund within 90 days if the
products break down in the period of proper use.
The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is effective
only if the product is purchased and operated in the country in which the product is purchased.
Warranty claims for product defects, unless extended warranty is registered, expire 24 months from
the date of purchase. Warranty claims CANNOT be processed for items that have exceeded the warranty
period. The warranty does not cover any replaced or refurbished products. The warranty does have other
limitations as below "Warranty Limitations". To obtain warranty service on Comfier products, follow
"Warranty Claim Procedures" below.
Warranty Claim Procedures:
1. Any product the customer believes is defective and seeks warranty service, the customer must
provide to Customer Support:
a) Valid proof of purchase (see below the definition of valid proof of purchase);
b) Pictures and/or description are required to claim defective merchandise;
c) Model number and Series Number label attached to each product.
2. If the warranty claim is justified by Comfier Customer Support, customer(s) will obtain from Comfier
a Warranty/Return Authorization Number(RMA Number).
3. Comfier reserves the right to specify that items be returned to the designated warehouse for inspec-
tion or be inspected by our representative in the field or be retained by customer.
4. Any claim for defective merchandise returns must be packed in original packaging.
5.The item(s) will be repaired or replaced or a refund credit will be issued once the item(s) are
delivered. When returning items with RMA# and a prepaid shipping label provided by Comfier, Comfier
takes responsibility for any damage or loss incurred in transit.
Valid proof of purchase under this Warranty:
Order numbers from online purchases made through Comfier official store(www.comfier.com) or
Comfier's direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s) obtained
from other Channels, please contact the customer service of the Channel directly for appropriate
solution.
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