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Wall Mount
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English
Once the camera is installed, you
may rotate the camera body
manually to adjust the camera's
surveillance angle.
Ceiling Mount
Troubleshooting
Camera is Not Powering On
If your camera is not powering on, please try the following solutions:
• Make sure your camera is powered properly. The PoE camera should
be powered by a PoE switch/injector, the Reolink NVR or a 12V
power adapter.
• If the camera is connected to a PoE device as listed above, connect
the camera to another PoE port and see if the camera will power on.
• Try again with another Ethernet cable.
If these won't work, contact Reolink Support
Picture is Not Clear
If the picture from the camera is not clear, please try the following
solutions:
• Check the camera lens for dirt, dust or spiderwebs, please clean the
lens with a soft, clean cloth.
• Point the camera to a well-lit area, the lighting condition will affect
the picture quality a lot.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check out again.
If these won't work, contact Reolink Support
https://support.reolink.com/.
https://support.reolink.com/.
English
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