Reolink Argus Eco Bedienungsanleitung Seite 14

Troubleshooting
Camera is not Powering on
If your camera is not powering on,
please apply the following solutions:
• Make sure the power switch is turned on.
• Charge the battery with a DC 5V/2A power
adapter. When the green light is on, the
battery is fully charged.
If these won't work, please contact Reolink
Support https://support.reolink.com/.
Failed to Scan the QR
Code on the Phone
If the camera cannot scan the QR code on
your phone, please try the following solutions:
• Remove the protective film from the camera
lens.
• Wipe the camera lens with a dry
paper/towel/tissue.
• Vary the distance between your camera
and the mobile phone so that the camera
can focus better.
• Try to scan the QR code under sufficient
lighting.
If these won't work, please contact Reolink
Support https://support.reolink.com/.
WiFi Connection Failed During
Initial Setup Process
If the camera fails to connect to WiFi,
please try the following solutions:
• Please make sure the WiFi band is 2.4GHz,
the camera does not support 5GHz.
• Ensure that you have entered the correct
WiFi password.
• Put the camera closer to your router to
ensure a strong WiFi signal.
• Change the encryption method of the WiFi
network to WPA2-PSK/WPA-PSK (safer en-
cryption) on your router interface.
• Change your WiFi SSID or password and
make sure that SSID is within 31 characters
and password is within 64 characters.
• Set your password using only the characters
available on the keyboard.
If these won't work, please contact Reolink
Support https://support.reolink.com/.
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