9
Warranty
Information
North American
and European
Your HPI product is warranted to be free from defects in materials and workmanship for a period of two (2) years from the purchase date. For verification, please keep your original
receipt in a safe place. If there are any defects with the materials, workmanship,
which have been worn out, abused, or improperly operated will not be covered under warranty.
Due to the complex nature of HPI Products and the legal requirements
Canda and South America.
HPI USA warranties
Not Covered
By Warranty:
This warranty does not cover problems from normal wear, abuse, neglect, or any damage arising as a result of improper use, use of improper fuel, overheating,
or damage from glow plugs. Please see the warranty cautions contained in this instruction
engine.
HPI Racing shall not be liable for any loss or damages, whether direct, indirect, special, incidental, or consequential,
accessory
or chemical required to operate this product.
DO NOT return
engines
without
prior approval.
to an inspection & handling fee before it can be returned.
started.
Please contact Customer Service at Hobby Products International,
7:30am-4:30pm,
Tuesday to Friday 7:30am-5:00pm,
If directed to send your engine in for evaluation, customer service will issue an RMA#. When sending an engine to HPI for warranty service, the RMA# must be clearly
written on the packaging and must include a copy of the original receipt (please keep your original), a written description of the problem, and a daytime phone number
where you can be reached for questions. The engine must be returned complete with crankcase, crankshaft,
and pull starter. You should not return the clutch, flywheel, flywheel collet, nut, air cleaner, manifold or muffler.
Send it prepaid UPS to:
Hobby
Products
International,
Attn:
Customer
Service
70 Icon
Street
Foothill
Ranch,
CA 92610
For warranty claims please return the engine to the shop where you bought it, along with a copy of the original receipt (please keep the original), if directed by HPI's
distributor the shop will then return the engine for professional
phone number where you can be reached for questions. The engine must be returned complete with crankcase,
head, complete carburetor
& pull starter. You should not return the clutch, flywheel, flywheel collet, nut, air cleaner, manifold or muffler.
In case of any further problems, please contact your local distributor, please check www.hpi-europe.com
normal
office
hours.
Asian
and
Oceania
Customers:
If you have any questions or problems with your HPI product, please see a local HPI retailer in your country.
hpi•racing
Customers
of different regions, warranties
are not transferable
to other parts of the world.
Please note any returned engine, which is inspected by our staff and is found to have an invalid warranty claim may be subject
Any repairs made to engines resulting from neglect or misuse will be charged (parts & labor) before the work is
Inc. for any warranty claims at 949 . 753 . 1099. Our Customer Service hours are Monday
Pacific Standard Time.
Inc.
inspection. The engine must be returned with a written description of the problem, showing a daytime
Please return
to your Savage Instruction
Maintenance
Tips.
or assembly of your engine, HPI will gladly repair or replace it for you at our discretion. Products
issued by HPI USA are only valid for products sold to and used in the USA,
manual to identify damage that may have been caused by improper use or care of your
arising from the use, misuse, or abuse of this product and any
piston, sleeve, connecting
for details or call HPI Europe in the UK on 44 1283 229400 in
Manual for proper After-Run
8/16
rod, cylinder head, carburetor,
crankshaft, piston, sleeve, connecting
continuous
neglect,
rod, cylinder