Maintenance and storage
• Remove the battery from the device before performing any
maintenance or cleaning.
• Store the device out of the reach of children.
• To clean the device, first remove the battery and only clean
using mild soapy water and a damp cloth. Do not immerse the
tool in water or spray it with a hose. Do not allow any liquid to
get inside. Do not clean the device with a high-pressure cleaner.
• Regularly clean and maintain the device.
Problem
The unit is not working.
The motor stops after a short period of use.
The device does not reach maximum RPM.
Cutting tool does not rotate: STOP THE
MACHINE IMMEDIATELY AND REMOVE THE
BATTERY!
Abnormal vibrations:
STOP THE MACHINE IMMEDIATELY AND
REMOVE THE BATTERY!
The cutting tool does not stop:
REMOVE THE BATTERY IMMEDIATELY!
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M37462_Hammersmith_MultiWizard_Manual_20241217_SR.indd 19
Troubleshooting & problem solving
The following table lists possible problems and solutions if the
device is not working properly. If you cannot solve the problem,
contact Customer Service (contact details can be found at the end
of the user manual).
Possible cause
The battery is not installed.
Low battery power.
The drive system does not work.
The battery level is too low.
Overheating.
The battery is installed incorrectly.
The battery's performance decreases.
The drive system does not work.
A foreign object could be wedged between
the guard and the blade.
The drive system does not work.
A blade tip is broken.
The drive system does not work.
Electronic malfunction.
19
Always switch off the device, disconnect it
from the power supply, and allow it to cool
down before carrying out any inspection,
maintenance or cleaning work.
Solution
Reinsert the battery.
Charge the battery. If charging still does
not work, contact Customer Service.
Charge the battery. If charging still does
not work, contact Customer Service.
Stop using the tool and leave it to cool
down.
Reinsert the battery.
Charge the battery. If charging still does
not work, contact Customer Service.
Remove the foreign object.
Replace the broken blade.
Remove the battery and contact Customer
Service.
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