E. TROUBLESHOOTING
Troubleshooting table
PROBLEM
The appliance does not work.
The appliance does not
dehumidify.
The appliance works, but
reduces the relative humidity
insufficiently.
Error codes
Error codes
C1
C2
C8
F. WARRANTY CONDITIONS
This section of the manual outlines the terms and conditions of the guarantee for the appliance
you have purchased. Scan the QR-code below that directs you to the full information and your rights
regarding the product warranty. Please read the information specified on the weblink carefully. If
there is no warranty support for your country, then please contact your local dealer.
CAUSE
The power is not connected.
The water container is full.
The water container has not
been replaced correctly.
The air filter is clogged.
The appliance has reached its
pre-set level.
The room is too large.
There are too many sources of
humidity.
There is too much ventilation.
Conditions
Open cut/Short cut of the NTC
thermistor
NTC thermistor ≥40ºC
Open cut/Short cut of the tem-
perature sensor
The temperature humidity
sensor is misconnected
Refrigerant leakage
SOLUTIONS
Insert the plug into the wall
outlet.
Remove the water from the
container.
Place the water container in
the correct position.
Clean the air filter.
It is normal that the appliance
does not dehumidify in these
conditions.
We recommend using a appli-
ance with a greater capacity.
We recommend using a
appliance with a greater
capacity.
Reduce ventilation (e.g. close
windows and shut doors.)
Solutions
Contact the dealer or an au-
thorized technician
See the safety sentences and
instructions
4
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