7. Troubleshooting
Malfunction
NO.
Device doesn't
1
turn on.
Device not
2
charging.
Device remains
3
on the pool drain
for too long.
Device tilts or
loses cleaning
4
e ciency in
water.
Possible Causes
Insu cient battery
power.
Battery temperature
too high/low.
Charger is not powered
or get damaged.
Battery temperature
too high/low.
Extended non-use of
the device has caused
the battery to
discharge.
The device has been
caught by the pool
drain.
Filter box is full.
Replaceable MicroMesh™
ultra-fine filter is clogged.
The propeller may be
jammed.
136
Solutions
Fully charge the device before
attempting to clean your pool.
Only operate the device in an
environment between 10°C
(50°F) and 40°C (104°F).
Check if the charger plug is
securely connected and if the
indicator light on the charger is
lit. If the plug is properly
connected but the light is o ,
the charger might be faulty.
Please contact Aiper customer
service.
Only operate the device in an
environment between 10°C
(50°F) and 40°C (104°F).
Follow the Powering Off and
Storing Your Aiper section in
the Maintenance guide for
proper storage of the device. If
the device won't charge due to
extended non-use, please
contact Aiper customer service.
Do not open the pool drain
while the device is cleaning.
If stuck, the device will free
itself.
Please empty and thoroughly
clean the filter box.
Please rinse the filter with a
high-pressure water gun.
Check for any debris on the
Propeller and clean it if needed.
For details, refer to the
Maintenance section for
Cleaning the Propeller.