Fault Diagnosis And Troubleshooting; General Notes On Error Handling; Overview Of Error Codes And Led Signals; Solving Common Problems - Stocker Geyser Pro Benutzerhandbuch

Art. 415 – Geyser Pro

7. Fault Diagnosis and Troubleshooting

7.1 General Notes on Error Handling

Geyser Pro automatically reports errors via the LED panel and the web application. Many errors
can be easily corrected (e.g. empty tanks or WLAN problems). Critical errors interrupt operation
and must be resolved to continue using the Geyser.

7.2 Overview of Error Codes and LED Signals

Here you will find the most important error codes, their meaning and recommended measures:
LED Scheme
◯◯◯
◯◯
◯◯
◯
(alternating blue)
◯◯
◯◯
◯

7.5 Solving Common Problems

Below are some of the most frequent problems, accompanied by their probable causes and
recommended solutions:
manual
Meaning
Device switched on, power
supply recognised
Battery < 15
Battery 15-49 %.
Battery 50-74 %
Battery 75-100 %
Attached allimentator
You are looking for a
WLAN connection
WLAN not connected
Weak WLAN
WLAN good
Strong WLAN
Mixing tank filling failed
Emptying not performed
Mixing tank sensor error
Residual liquid in the
mixing tank
Tank sensor error 1
Tank sensor error 2
Empty canister 1 or 2
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Solution
OK
Immediate battery charging
Low battery, recharge
OK
Fully operational
Fully operational
Establishing a connection with
Geyser WiFi
Checking the Router
Move the device closer to the
router
OK
OK
Check the water supply and
inlet pressure.
Testing the spraying pipe
system. Eliminate blockages.
Change sensor or contact
Geyser Pro Service
Carrying out an emergency
unloading
Change tank sensor 1 or contact
Geyser Pro Service
Change tank sensor 2 or contact
Geyser Pro Service
Check filling of canisters 1 and 2
REV 1.0
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