ENGLISH
The connection between the
smartphone and the robot vacuum
cleaner failed
Self-emptying base
Problem
The self-emptying base flashes in
red
No indicator light turns on
6. TECHNICAL SPECIFICATIONS
Product: Conga 7490 Immortal Home 6 Pack
Product reference: 04946
Voltage: 19V DC 1A
Rechargeable Li-ion battery
Rated capacity: 14,4 V - 2600 mAh.
Wi-Fi connection: Wi-Fi IEEE 802.11 b/g/n 2.4 GHz
Maximum Transmission Power: 20 dBm
68
Make sure the robot vacuum cleaner and the
self-emptying base are in an area with good Wi-Fi
signal, reset the router, and retry connection.
Possible cause and solution
The dirt-disposal bag is not installed or incorrectly
fitted. Check that the bag is correctly fitted.
The dirt-disposal bag is full, or the dirt collection
channel is blocked. Check if the dirt-disposal bag is
full and if so, replace it with a new one. If the issue
persists, check for foreign objects blocking the dirt
collection channel of the self-emptying base. If so,
unscrew the transparent cover and remove the
obstruction.
The fan of the self-emptying base doesn't start.
Frequent dust collection can lead to overheating of
the fan guard or failure. It is recommended to wait
30 minutes before resuming use.
No power supply or damaged plug. Make sure
the self-emptying base is connected to the mains
and that the plug isn't damaged. Should the latter
occur, please contact the official Cecotec Technical
Support Service.