EN
Problem
Vacuum cleaner keeps
circling or repeatedly
cleaning the same spot, or
keeps avoiding a spot.
Vacuum cleaner starts with
a delay when controlled
from app.
If the problem is not listed in the table above or if it persists, turn off the appliance,
unplug it from the mains, then contact an authorized service centre.
Alza.cz, a. s. hereby declares the radio device SGR-RV-M300B compliant with Directive
2014/53/EU.
Cause
Foreign objects on the
floor are preventing the
vacuum cleaner from car-
rying out its routine.
Vacuum cleaner created
an incorrect map when it
crossed obstacles or tried
to climb stairs or thresh-
olds.
Floor is too slippery, waxed
or polished, causing cas-
tors to slip.
Furniture, objects on the
floor, etc. are preventing
vacuum cleaner from
reaching a spot.
Laser module is dirty or
obscured.
Weak Wi-Fi signal.
EN - 16
Solution
Before cleaning, arrange
room(s) so that the vac-
uum cleaner can clean
the maximum amount of
space.
Let the vacuum clean
only a specific room. After
cleaning, the vacuum
cleaner returns to where it
started.
Wait until the floor has
dried and is walkable
again.
Before cleaning, arrange
room(s) so that the vac-
uum cleaner can clean
the maximum amount of
space.
Clean the laser module
or remove whatever is
obscuring it.
Have a strong Wi-Fi signal
where you are using the
vacuum.