12. Troubleshooting
Q: The headphones
A: The battery may be flat. Please recharge the battery and
try again. Refer to chapter 4. Charge the Battery.
Q: Why headphone can't pair with the mobile phone?
A: Please check the followings.
-Check that the headphone is fully charged.
-Make sure that the Wlreless function of the mobile phone
is turned on. You can view all connection history on your
phone.
-Make sure the wireless function of other paired devices is
turned
off.
-Make sure the two devices are within the effective pairing
range. (33 feet/ 10 meters).
-Make
sure
headphone
and the mobile
devices
and
walls.
-Furthermore,
mode, and pair it with phone again.
Q: There is some
- A: Wireless is a radio technology, so it is sensitive to
obstacles
between the headphone
Please
make
devices and they are within 33 feetJ10 meters.
Q: I can't
hear the sound.
cannot be turned on.
that
there
make sure that the headphone is in pairing
noise.
sure
that
there
is
no
obstacle
phone, such as electronic
and paired devices.
is no obstacle
EN-8
between
the
between
the two