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9.Warranty Policy
- Our goal is to ensure that you are delighted with your purchase.
- According to our warranty agreement, all new products have a limit-
ed warranty. All batteries have a six month warranty. Spare parts have
a one year warranty. The limited warranty does not include: labor or
device failure due to the owner's misuse or negligence, non-durable
components and components subject to normal wear and tear that
need replacement from time to time (for example rubber materials,
accessories, wheels or brakes, and plastic parts). All warranty claims
require proof of purchase and the serial number.
Note that your warranty does not cover these conditions:
- Functional problems: Issues related to normal use and aging such
as surface coating and plating, natural fading of resins
- Replacement of consumable materials due to wear and tear, such as
tires, fuses, plastic parts, glass parts, lubricates etc.
- Any fees for Inspection, adjustment, adding oil, cleaning, etc.
- Fees for service and maintenance performed dealers as specified by
our factory
- Maintenance costs at any unauthorized service centers
- If you fail to regularly check the issues as specified in this manual
section 7
- Improper or wrong maintenance
- If unauthorized maintenance has been performed
- Operating differently than what is described in our manual or if you
overload the scooter
- Any unauthorized modifications to the wheelchair
- External factors such as: soot, pharmaceuticals, bird droppings, acid
rain, flying stone, metal powder, etc.
- Natural disasters such as: typhoons, floods, fires, earthquakes etc.
damaging the unit.
Protect the Environment
- Please do not dispose of this wheelchair or its components and
especially the batteries. Instead, please return them to our service
center or follow your local disposal regulation.
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