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Troubleshooting Milk Froth Preparation
EN
Milk steam cycle does not start
Quality of froth not up to standard
Steam is very wet
Milk overflows
Milk temperature is too hot
Milk temperature is not hot enough
Clean Steam Wand alert LED is on
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- Check if the water tank is correctly positioned, if empty, fill with potable water.
- Check steam tip for any blockages and ensure wand is lowered.
- For optimal milk froth, use whole or semi skimmed UHT or pasteurized milk
at refrigerated temperature (about 4-6 °C / 39-43 °F).
- Check the milk froth setting.
- Use cold, potable water. Do not use highly filtered, demineralised
or distilled water.
- Fill jug with appropriate milk volume.
- Minimum fill level as marked on the inside & outside of the jug.
- Maximum fill level as marked on the inside & outside of the jug.
- Be sure to use the Sage milk jug provided.
- Check the milk jug is positioned correctly on the milk jug temperature sensor.
- Check the temperature sensor in the drip tray is clean.
- Preheat cup.
- Use the Sage milk jug provided.
- Check the milk jug is positioned on the milk jug temperature sensor.
- It alerts when the machine detects that steam wand is blocked or after the
machine has done 90 cycles.
- Use the Sage milk jug provided.
- Clean both the milk jug and steam wand after each use.
- Clean the steam wand.
- To stop overflow, either reduce the initial volume of milk and/or reduce the froth
level. This varies depending on milk type.
- Decrease the milk temperature setting.
- Increase the milk temperature setting.
- Check the steam tip for blockages.
- Clean the Steam Wand.
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