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6. TROUBLESHOOTING
Problem
The appliance does not work.
The device does not vacuum
or loses suction power.
Battery does not charge
The rolling brush stops
working suddenly.
The charging indicator light
does not light up.
Strange smell comes out the
device.
The device emits a plastic
smell.
Cause
No battery inside the
device.
The battery is old.
Abnormal operation of the
motor.
A filter is blocked.
The dirt tank is full.
Dust tank is not installed
correctly.
Jalisco brush is blocked.
The charger is not correctly
connected.
Filter has been used for
too long.
Filter blocked.
The circuits inside
the charging base are
damaged.
The charging base is not
plugged into a socket.
The filters are dirty.
It is used for the first time.
CONGA ROCKSTAR 6500 CENTURY ERGOWET
ENGLISH
Solution
Charge the battery.
Buy a new battery or replace it.
Contact the official Technical
Support Service of Cecotec to
repair it.
Wash the filter and dry it
before use.
Clean the dirt tank.
Install the dust tank correctly.
Clean the Jalisco brush.
Check the connections.
Check the wall socket.
Change the filter.
Clean the rolling brush.
Contact the official Technical
Support Service of Cecotec to
repair it.
Plug it in.
Wash the filter and dry it
before use.
Buy a new filter.
The plastic smell will
disappear after using it.
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