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W
arranty and Service
You(as the end-user) receive a 12 months guarantee from the date of purchase. In addition, you can contact our service representative via the
email address on the warranty card to extend the warranty for 6 months. If we repair or replace a product, the repaired or replaced product shall
be warranted for the remaining time of the original warranty period. If you are not satisfied with your purchase for any quality problem, you shall
return the item in its original condition within 30 days of receipt and we will gladly provide a refund, replacement, or an exchange. Any items
received after 30 days will not be accepted for refund. For any items received after 30 days, we will provide repair service during the warranty
period.
Our warranty does NOT cover the following situations:
1. Warranty expired.
2. Damage caused by human factors, accident, misuse of the product.
3. Products purchased from unauthorized channels.
4. Unauthorized alternation to change of parts or components of the product.
5. Fail to provide a receipt or proof of purchase.
6. Malfunctions caused by phenomena such as fire, natural disasters.
For speedy processing of your warranty claim you will need:
● Copy of the receipt showing the purchase date.
● Reason for the claim(description of the defect).
For more information or support, see www.auto-vox.com.
Alternatively, send an e-mail to a service representative at service@auto-vox.com.
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