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13. Troubleshooting

Fault
There is no picture
and no sound.
There is no AV pic-
ture.
There is no sound.
There is no picture
and no sound. I can
hear noise, though.
The picture is not
clear.
The picture is too
bright or too dark.
The picture is not
sharp.
There is a double/tri-
ple picture.
The picture is pix-
elated.
Corrective action
Check if the power cable is inserted in the socket prop-
erly.
Check if the signal reception is set to TV.
Check to ensure that the contrast and brightness set-
tings are correct.
Check to ensure that all external devices have been
connected properly.
Check to ensure that you have selected the correct AV
source.
Ensure that the volume has not been set to the mini-
mum level.
Ensure the mute setting is not active. Do this by press-
ing the button with the crossed out loudspeaker sym-
bol on the top left of the remote control.
Check whether headphones are connected.
If you have connected a satellite receiver or DVD player
to the television via a SCART cable, check whether the
cable has been connected to the SCART socket prop-
erly.
The reception might be poor. Check if the antenna is
connected properly.
The reception might be poor.
Check if the antenna is connected properly.
Check the contrast and brightness settings.
The reception might be poor.
Check if the antenna is connected properly.
Check the sharpness and noise reduction settings in
the PICTURE menu.
Check if the antenna is aligned properly.
Waves might be reflected off buildings or hills.
There might be interference from cars, trains, power
lines, neon lights, etc.
There might be interference between the antenna and
power cables. Position the cables further apart.
EN
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