Troubleshooting - Petsafe PBC17-16193 Gebrauchsanleitung

The Spray Collar does
not spray.
My Spray Collar sprays,
but my dog keeps
barking (does not
respond to the burst
of spray).
When I try to refill the
unit with the Unscented
Spray, the spray leaks
out around the Spray
Nozzle.
I have refilled the Spray
Collar and the yellow
LED continues to flash.
12

Troubleshooting

• Ensure that the battery is properly installed.
• Replace the battery.
• Ensure unit is on.
• Ensure the Spray Nozzle is not clogged.
Note: See "Tips and Maintenance" section.
• Refill the unit with the Unscented Spray.
• Follow the testing instructions listed in the guide.
• If the Spray Collar still does not spray, contact the
Customer Care Centre.
• Tighten the Spray Collar.
• Check to make sure the Spray Nozzle points towards the
dog's snout.
• Make sure your dog's hair does not block the spray. If so,
trim the hair so the spray can reach the snout area.
• If your dog still does not respond, contact the Customer
Care Centre.
• Hold the Unscented Spray can upright. If it is held
at an angle, it will not create a good seal.
• Press firmly on the Unscented Spray can to create
a good seal.
• If the spray continues to leak, contact the
Customer Care Centre.
• Ensure the spray counter has been reset.
Note: See "To Fill and Refill the Spray" section.
• If the yellow LED continues to flash after the spray counter
has been reset, contact the Customer Care Centre.
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