Warranty - HONBIKE U4 Benutzerhandbuch

Warranty

Please go to www.honbike.com to view the latest warranty terms.
HONBIKE warrants each new frame, front fork, handlebar, and original
components against defects in workmanship and materials
For 24 months:
Frame and Front fork and Handlebar
For 12 months:
All original parts, such as charger, motor.
This warranty is expressly limited to the repair or replacement of a defective
item and is the sole remedy of the warranty. This warranty commences from
the date of purchase.
Claims under warranty will only be valid with proof of purchase and frame
number of HONBIKE products through HONBIKE official website or HONBIKE
authorized dealer for the original owner only. Warranty is not transferable.
For parts replacement or any questions, please contact HONBIKE by sending email to
support@honbike.com.
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• Users shall follow the instructions for proper operation and use of the bicycle.
Any unreasonable, reckless use or modifications may invalidate the warranty.
• Our company will perform warranty obligations for any performance failures
caused by product quality issues.
• Should a product defect become known, the owner should stop riding the bicycle
Please visit www. honbike.com to find out how to pack your HONBIKE U4 to ensure safe
transport.
• Upon receiving your bicycle, please check and test it immediately. We will
replace any parts deemed to have been damaged during shipping. Shipping
damage must be reported to HONBIKE within 5 working days of shipment arrival,
please preserve evidence of any damage. This applies to all products including
bicycles and accessories. You will NOT be refunded or compensated for your time
or labour replacing damaged parts.
• Bicycles or parts returned without proper documentation may result in delayed
service or denied warranty coverage. Warranty return shipping costs along with
duties and taxes are the responsibility of the claimant. All unauthorized returns
will be refused.
EN
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