Technical Support; Warranty Information - Thrustmaster T.16000M Benutzerhandbuch

TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.thrustmaster.com and
click Technical Support. From there you will be able to access various utilities (Frequently
Asked Questions (FAQ), the latest versions of drivers and software) that may help to resolve
your problem. If the problem persists, you can contact the Thrustmaster products technical
support service ("Technical Support"):
By email:
In order to take advantage of technical support by email, you must first register online. The
information you provide will help the agents to resolve your problem more quickly. Click
Registration on the left-hand side of the Technical Support page and follow the on-screen
instructions. If you have already registered, fill in the Username and Password fields and
then click Login.
By telephone:
United
08450800942
Kingdom
Charges at local rate
United
1-866-889-5036
States
1-866-889-2181
Canada
Gratuit / Free
80887690
Denmark
0200884567
Sweden
0800 913060
Finland

WARRANTY INFORMATION

Worldwide, Guillemot Corporation S.A. ("Guillemot") warrants to the consumer that this
Thrustmaster product will be free from material defects and manufacturing flaws for a period
of two (2) years from the original date of purchase. Should the product appear to be defective
during the warranty period, immediately contact Technical Support, who will indicate the
procedure to follow. If the defect is confirmed, the product must be returned to its place of
purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer's defective product will, at Technical
Support's option, be either repaired or replaced. Where authorized by applicable law, the full
liability of Guillemot and its subsidiaries (including for indirect damages) is limited to the repair
or replacement of the Thrustmaster product. The consumer's legal rights with respect to
legislation applicable to the sale of consumer goods are not affected by this warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has
suffered damage as a result of inappropriate or abusive use, negligence, an accident, normal
wear, or any other cause not related to a material defect or manufacturing flaw; (2) in the
event of failure to comply with the instructions provided by Technical Support; (3) to software
not published by Guillemot, said software being subject to a specific warranty provided by its
publisher.
Monday to Friday from Noon to 4pm and 5pm to 10pm
Saturday from 9am to Noon and 1pm to 7pm
Sunday from 9am to Noon and 1pm to 4pm
Monday to Friday from 7am to 11am and from Noon to 5pm
Saturday and Sunday from 7am to Noon
Free
(Eastern Standard Time)
Monday to Friday from 7am to 11am and from Noon to 5pm
Saturday and Sunday from 7am to Noon
(Eastern Standard Time)
Monday to Friday from 1pm to 5pm and 6pm to 11pm (English)
Saturday from 9am to 1pm and 2pm to 8pm
Free
Sunday from 10am to 1pm and 2pm to 5pm
Monday to Friday from 1pm to 5pm and 6pm to 11pm (English)
Saturday from 9am to 1pm and 2pm to 8pm
Free
Sunday from 10am to 1pm and 2pm to 5pm
Monday to Friday from 2pm to 6pm and 7pm to Midnight (English)
Saturday from 10am to 2pm and 3pm to 9pm
Free
Sunday from 11am to 2pm and 3pm to 6pm
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