Support And Warranty - Farmamed BLUETOOTH SMART Gebrauchsanleitung

SUPPORT AND WARRANTY

This appliance is solely intended for domestic use and cannot be used for
professional purposes.
The appliance is guaranteed for 2 years from the date of purchase which must
l
be evidenced by proof or purchase. This term complies with the laws in force
("Consumer Code" It. Legislative Decree No. 206 dated 06/09/2005) and is only
applicable if the consumer is a private citizen.
The warranty only covers manufacturing defects and is not valid if the damage
l
is caused by an accidental event, incorrect use, negligence or misuse of the
product. Excluded from the warranty are the expendable and wearing parts.
Do not open the appliance for any reason. In the event of opening or
l
tampering, the warranty is forfeited.
After 2 years from purchase, the warranty expires, and technical support will
l
be provided for a consideration. Information on technical support, be it under
warranty or for a consideration, can be obtained by contacting the company at
the address provided on the last page. The consumer does not owe any form of
consideration for product repairs and replacements that fall under the warranty.
In the event of faults contact the manufacturer.
DO NOT ship directly to Farmamed but phone +39.0376.283211 or send an
mail to service@farmamed.it. first. No warranty servicing – including to replace
the product or parts thereof – shall extend the term of the original warranty of
the replaced product.
The manufacturer disclaims any liability for any damage that may arise to
l
people, property and animals, either directly or indirectly, as a consequence
of failure to comply with all the requirements set out in this documentation,
especially those concerning the warnings on installation, use and maintenance
of the appliance.
Since Farmamed constantly strives to improve its products, it is entitled to
l
modify all or part of its products without prior notice in connection with
production requirements, without incurring any liability by Farmamed or its
dealers.
22
EN
TROUBLESHOOTING
Problem Possible cause
You have not stepped on the scale in
The scale does not
the right way
switch on
The batteries are low
The display shows "Lo" The batteries are low
The weight exceeds the capacity of the scale
or is less than the minimum weight measurable
The display shows "Err"
by the scale
The Bluetooth® has not been switched on
in the smartphone settings
The "OKOK International"
App does not show any
The smartphone went into stand-by while
data
weighing
You have not set up your user in the App
before weighing
You have not stepped on the scale
The "OKOK International"
with bare feet
App only displays the
body weight and the
The skin of your feet is too dry
body mass index
Other indications and solutions to other problems are available on the "OKOK
International" App, in the "Help" section which is accessible in the "Settings"
menu.
Solutions
Step on the scale with parallel feet.
Attention: it only switches on when you are
standing on it
Replace the batteries
Replace the batteries
Immediately remove the weight from the scale
in order not to damage it and check its
capacity
Switch on Bluetooth® in the smartphone
Keep the App active on the smartphone while
weighing to ensure the data are sent
immediately
Set up the user in the "OKOK International" App
Step on the scale with bare feet
Slightly moisten the skin of your feet