HP LaserJet MFP M232e Serie Kurzübersicht Seite 3

Help and tips for Wi-Fi and connectivity
If the software is unable to find your printer during setup, check the following conditions to resolve
the issue.
Potential Issue
Printer Wi-Fi setup mode timed out
Computer or mobile device too far
from printer
Computer connected to a Virtual
Private Network (VPN) or
remote work network
Wi-Fi turned off on computer
(computer connected by Ethernet)
Bluetooth and location services are
turned off on your mobile device
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If the Wireless button
printer might not be in Wi-Fi setup mode. Restart
setup mode:
1. If the control panel is not lit, press
sleep mode.
2. Press and hold
the button. All control panel buttons
will light up.
3. Press and at the same time once and
then release the buttons. The
blink blue.
4. Wait for one minute. Close and reopen
HP Smart, and then try connecting again.
Move your computer or mobile device closer to the
printer. Your device might be out of range of the
printer's Wi-Fi signal.
Disconnect from a VPN before installing HP Smart
software. You can't install apps from the Microsoft
Store when connected to a VPN. Connect to the
VPN again after finishing printer setup.
Note: Consider your location and the security of the
Wi-Fi network before disconnecting from a VPN.
If your computer is connected by Ethernet, turn on
the computer's Wi-Fi while setting up the printer.
Disconnect the Ethernet cable temporarily to complete
setup over Wi-Fi.
If setting up with a mobile device, turn on Bluetooth
and location services. This helps the software find
your network and printer.
Note: Your location is not being determined and no
location information is being sent to HP as
part of the setup process.
hp.com/plus-support
Solution
is not blinking blue, the
to exit
for 5 seconds and then release
button will
2