Trouble Shooting - ecofort ecoQ 30L Energy Saver Benutzerhandbuch

Trouble Shooting

Check the following before contacting technical support:
PROBLEM
The power is not connected
The device does not
The water tank is full
work
The tank has notbeen replaced
correctly
Runtime is too short
Water removal capacity
is too low
Ambient temperature or
humidity is too low
The room is too big
There is too much ventilation
The device works, but
reduces the relative
The air filter is clogged
humidity insufficiently
Set humidity is higher than the
ambient humidity
The dried air is passed over heating
Dehumidifier is blowing coils before it is blown into the room
out warm air as part of the dehumidifying
process
The display is not
The display shows the room
showing the humidity set
relative humidity not the set point
point
There is residual water in tank, and
the device is lurched too much by
Water on floor
moving
The air filter is blocked or the
The dehumidifier is
device is on an uneven surface
noisy
POSSIPLE CAUSE SOLUTION
Insert the plug into the wall outlet
Empty the tank
Replace the tank
Be patient and wait
It is normal that the device does not dehumidify in these
conditions
We recommend using a dehumidifier with a greater
capacity
Reduce ventilation (e.g. close windows and shut doors)
Clean the air filter
Set the humidity lower than ambient humidity
This is normal, a dehumidifier is not an air cooler
Press the humidity control button once to see the target
relative humidity
Be careful when move the tank
Clean the filter or put the device on a flat surface
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