Trouble Shooting - ecofort ecoQ 20L Bedienungsanleitung

2. ACTIVE CARBON FILTER (for capturing the particles of dust suspended in the air and preventing
the production of bacteria.) The active carbon filter placed under the anti-dust filter is not washable.
Its life span is variable and depends on the ambient conditions where the unit is used. The filter
should be checked periodically and replaced if necessary.
STORAGE
If not use the unit for an extended period of time. Please:
• Turning the unit off, unplug and tidy AC cord.
• Completely empty the water tank and wipe it clean.
• Cover the unit and store where it will not receive direct sunlight.

TROUBLE SHOOTING

THE UNIT DOES NOT OPERATE:
• Is the unit plugged in?
• Is the house electricity on?
• Is the room temperature below 5oC or above 32oC? If so, then it is out of the working range
of the unit.
• Ensure the ON/OFF switch is turned on.
• Check the water tank is positioned properly in the unit and it is not full.
• Make sure the air inlet and outlet are not obstructed.
THE UNIT SEEMS TO DO NOTHING:
• Is the filter dusty, contaminated? If yes, clean the filter.
• Is the air intake or outlet blocked up? If yes, remove the obstacles.
• Is the room humidity already quite low? Check your settings.
THE UNIT SEEMS TO DO LITTLE:
• Are too many windows or doors open?
• Is there something in the room producing lots of humidity?
THE UNIT IS TOO NOISY:
• Check whether the unit is sitting on a level surface. Optional: add a carpet under the dehumidifier
to reduce noise.
For more troubleshooting help to your product, visit the ecofort support center:
ecofort.ch
42
https://support.