Troubleshooting - mamibot EXVAC890 GLORY Gebrauchsanweisung

Troubleshooting

Problems
GLORY can not be
charged
GLORY can not be
activated.
The remote control
does not work.
GLORY does not work
as scheduled.
GLORY goes back to
recharge before
finishing cleaning.
GLORY step back
when working.
Suction power is
weak than before.
GLORY can not
connect to users'
Wi-Fi network.
• Make sure the adapter is connected with power supply and
charging dock correctly and the indicator lights up.
• Clean the charging poles on charging base and GLORY
with dry and soft cloth,then charge again.
• Charge GLORY via adapter directly.
• Make sure the main power switch is turned on.
• Make sure GLORY is fully charged.
• Make sure the remote control is not out of power or
replace it with new AAA battery.
• Make sure your remote control signal is within the range of
GLORY 5m/16ft).
• Control GLORY via APP. GLORY may not be controlled by
the remote control if it stays on charging dock.
• Replace new AAA battery.
• Make sure the remote control is within the range of GLORY
(5m/16ft).
• Make sure the main power switch is turned on.
• Make sure the main power switch is turned on.
• The Scheduled time will be cancelled if it is rebooted.
Please set the schedule time via APP.
• Make sure GLORY is fully charged.
• Make sure GLORY is not stuck at some places.
• GLORY will go back to recharge if the battery power is
lower than 20%, make sure GLORY is fully charged.
• Reboot GLORY by turning off / on the main power switch.
• Avoid GLORY to work on the dark floor or under the direct
irradiation of sunlight.
• Clean the Infrared sensors and the bumper with soft cloth.
• Clean and empty the dust box.
• Clean the pre-filter, foam filter and HEPA and also keep
them dry.
• Clean the rolling brush.
• Clean the suction inlet.
• 5G router network is not avaiable for GLORY. Make sure the
router network supports 2.4GHz.
• Keep the router, GLORY and smartphone be closer to each
other, proceed with connection as per manuals & APP
instructions.
33
Solutions