Troubleshooting - Noritsu IP-64 Bedienungsanleitung

Troubleshooting

Before submitting the product for repair, please recheck
the following. If the unit still does not operate properly,
contact your place of purchase.
Problem Cause and Remedy
Cannot load the paper • The paper holders are attached
• The paper roll is inserted with the
The printer does not • The printer is not turned on.
feed the correct
amount of paper • The paper holders are attached to
automatically when
you close the front
door after loading the
paper roll and ink
ribbon.
Cannot load the ink You may be trying to load the spools of
ribbon the ink ribbon wrongly.
tLoad the ink ribbon after matching
NO PAPER is The paper roll is not loaded correctly.
tLoad the paper roll correctly
displayed even though
a paper roll is loaded.
NO RIBBON is The ink ribbon is not loaded correctly.
tLoad the ink ribbon correctly
displayed even though
an ink ribbon is
loaded.
Paper is left even This is not a malfunction. Extra sheets
though PAPER END of paper are provided with each roll of
is displayed. paper.
tRemove the current paper roll and
Ink ribbon is left even This is not a malfunction. Extra ink
though RIBBON END ribbon is provided.
is displayed. tRemove the current ink ribbon and
HEAD IN COOLING The filter may be dirty.
is displayed tClean the filter (page 63).
frequently.
68
Troubleshooting
without matching the color of the
paper holders and the tapes attached
on the paper roll correctly.
tAttach the paper holders to the
paper roll correctly (page 45).
right and left sides reversed.
tInsert the paper roll in the paper
cartridge correctly (page 47).
tTurn on the printer on.
the paper roll without matching the
color of the paper holders and the
tapes on the paper roll and that
paper roll with the paper holders are
inserted with the right and left sides
reversed.
tAttach the paper holders to the
paper roll correctly, and then
insert this paper roll in the paper
cartridge correctly (pages 45 and
47).
the colors of the spools of the ink
ribbon and those of the spool
holders of the printer correctly
(page 50).
(page 44).
(page 44).
load a new ink ribbon and paper roll
(page 44).
load a new ink ribbon and paper roll
(page 44).
Problem Cause and Remedy
A vertical white stripe Dust may have accumulated on the
appears on the thermal head.
tClean the thermal head elements
printout.
with a soft cloth moistened with
absolute alcohol (page 64).
The blank portion The image may be shifted.
appears on the edge of tShift the printout image to the
the printout. desired position (page 59).