Customer Service - Bosch KIL Serie Gebrauchsanleitung

Fault
The frozen food is frozen
solid.
There is a thick layer
of frost in the freezer
compartment.
Floor of the refrigerator
compartment is wet.
The temperature The temperature
in the refrigerator in the refrigerator
compartment
is too cold.
The refrigerating unit
is switching on more is switching on more
frequently and frequently and
for longer.
Refrigerator has Refrigerator has
no cooling capacity. no cooling capacity.

Customer service

Please check your telephone book or the
customer service list for your nearest
customer service facility. When
contacting customer service, please
ALWAYS quote the product number
(E number) and production number
(FD number) of your appliance.
Possible cause
The condensation outlet is blocked.
Fig. 3
Temperature has been set too low.
If large quantities of fresh food are
being frozen, the temperature in
the refrigerator compartment drops
temporarily, as the refrigerating unit
runs for a long time.
Large quantities of fresh food
are being frozen.
The ventilation openings have been
covered.
On/Off switch is not switched on.
Power failure; the fuse has been
switched off; the mains plug
has not been inserted properly.
Remedial action
Loosen frozen food with a blunt
object.
Do not use a knife or pointed object.
You could damage the refrigerant
tubing or the plastic surface.
Defrosting the freezer compartment
(see Defrosting). Always ensure that
the freezer compartment door
is closed properly.
Freezer compartment door must
click" shut.
Clean the condensation channel
and the outlet (see Cleaning
the appliance).
Increase the temperature.
Do not exceed max. freezing
capacity.
Do not exceed max. freezing
capacity.
Remove obstacles.
Press On/Off switch.
Check whether the power is on,
check the fuses.
These numbers can be found on the
rating plate. Fig. r
To prevent unnecessary call outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
en
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