Maintenance; Trouble Shooting - Sure Petcare SureFlap Gebrauchsanweisung

12. Maintenance

The sensor that detects the presence of a cat in the
tunnel is optical and is situated on the inside roof of
the tunnel, close to the flap. If these lenses become
obscured by dirt then unreliable operation and/or
shortened battery lifetime may result. Wipe these
lenses with a damp cloth every couple of months.
Operation of the sensor relies on a reflection from
the base of the tunnel, which should also be kept
reasonably clean.
After cleaning, leave SureFlap
10s for the unit to settle before normal operation
returns.

13. Trouble shooting

Symptom: SureFlap
- Check batteries are fitted the right way round and are not run down. Ensure batteries
are good quality alkaline batteries.
- Check if SureFlap
instructions in section 4 for improved mounting.
- Ensure the tunnel and sensor lenses are reasonably clean (see section 12).
- After inserting batteries did you leave SureFlap
into the tunnel? If not then remove batteries for at least 2 minutes to reset the unit.
- Check that there are no obvious sources of electrical noise in the area e.g. faulty
flickering lights, other similar microchip readers, etc (see section 4)
- Check the learning process was carried out correctly for each of the cats you own. For
example, when you have put SureFlap
make sure that the first cat doesn‟t go through the flap instead. If in doubt repeat the
learn process for your cats.
- Under rare circumstances the microchip range is not enough for SureFlap
If all other trouble shooting has been carried out without finding the source of the
problem then this is likely to be the remaining cause. In this situation SureFlap can
only be used as a normal cat flap without selective entry.
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for approximately
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does not learn your cat correctly or fails to open for your cat
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is mounted in a metal door. If this is the case then follow the
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for around 10s before allowing a cat
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into learn mode for the second of two cats
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to operate.