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T R O U B L E S H O O T I N G
Symptom
No audio
Intermittent, poor or
distorted sound.
1 8 - E N G L I S H
Solution
• Unmute the system.
• Increase the volume.
• Make sure that sound is coming out of your SoundTouch® 300
soundbar (refer to your SoundTouch® 300 owner's guide).
• If your source is connected to your TV, select the correct TV input
(refer to your SoundTouch® 300 owner's guide).
• Unplug the power cords for the wireless receivers and soundbar, and
plug them firmly into a live AC (mains) outlet. Repeat the pairing
process (see page 11).
• Make sure that the positive and negative speaker cable wires are
securely inserted into the adapter. Firmly plug the adapters into
the speakers.
• Make sure one wireless receiver is set to the L (left) channel and the
other to the R (right) channel. If both wireless receivers are set to the
same channel:
1. Unplug both wireless receivers from the AC (mains) outlet.
2. Set one wireless receiver to the L (left) channel and the other to
the R (right) channel.
3. Plug both wireless receivers back into an AC (mains) outlet.
• Test different sources if available.
• If you have not already completed the ADAPTiQ® audio calibration
process, run it now (see page 12).
• Make sure that the positive and negative speaker cable wires are
securely inserted into the adapter. Firmly plug the adapters into the
speakers.
• If placing the speakers in a cabinet or on a shelf, position them as
close as possible to the front edge of the shelf for optimum acoustic
performance.
• Update the system software:
1. On the SoundTouch® 300 remote control, press the SoundTouch®
button
.
2. Press and hold the Closed Captioning button
indicator
, TV indicator
Bluetooth indicator
Note: The update may take 10 or more minutes.
, SoundTouch® indicator
on the soundbar blink white.
until the Wi-Fi
and

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