T R O U B L E S H O OT I N G
Problem
No mist comes out of
the nozzles.
Only a small amount of
mist comes out of the
nozzles.
Humidifier runs out of
water too quickly.
Humidifier produces an
unusual smell.
Humidifier makes a
loud or unusual noise.
Mist comes out from
the base.
White dust appears
around the humidifier.
Possible Solution
Plug in the humidifier and turn it on.
Add at least 475 mL / 2 cups of purified or distilled water to the
water tank.
Clean the humidifier (see
Water may be in the air outlet. Take the water tank off of the
base and allow the outlet to fully air dry before using again.
Clean the humidifier, especially the nozzles, air outlet, and
transducer (see
Keeping Things Clean
The humidifier uses up water based on the environmental
temperature and humidity. If your environment is cold and/or dry,
the humidifier will run out of water faster.
If the humidifier is new, remove the water cap, and place the
water tank in a cool, dry place for 12 hours.
If essential oils were diffused on the aroma pad, rinse the pad
under clean water, and allow it to dry.
Clean the humidifier (see
Make sure the water tank is properly in place (see
, page 6).
Started
Place humidifier on a flat, level surface.
Add at least 475 mL / 2 cups of purified or distilled water into the
water tank.
The humidifier may be malfunctioning. Stop using the humidifier
and contact
Customer Support
Make sure the water tank is properly in place (see
Started
, page 6).
We recommend using purified or distilled water to fill the
humidifier. Avoid using water with high mineral content.
Clean the humidifier (see
Keeping Things Clean
, page 9).
Keeping Things Clean
(see page 13).
Keeping Things Clean
, page 9).
, page 9).
Getting
Getting
, page 9).
EN
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