Troubleshooting and Techni-
cal Information
Problem
The subwoofer switches itself off
although music is being played.
The subwoofer responds intermittently
to remote control commands.
The subwoofer will not switch on at all.
Dynaudio SUB 300/500
Troubleshooting
There may be various reasons why the subwoofer doesn't function properly in a
system without it being faulty. The checklist below will help solve problems you may
encounter. Before consulting your Dynaudio dealer, check this list first.
Check this first:
Check if all signal cables are connected properly.
Check settings in bass-management menu of the connected processor/receiver
Carefully and gradually increase the subwoofer volume level on the processor/
receiver
Carefully and gradually increase the subwoofer volume level on the subwoofer
LEVEL
control.
Cause
There is hardly any low-frequency signal available. This
can happen if the music or movie itself does not contain
very low frequencies (e.g. long dialogues).
• The remote control battery is becoming weak.
• The remote control eye (either front- or back panel) is
obstructed.
• The subwoofer is in direct, strong sunlight.
• AC mains cable has become disconnected
(no LEDs are lit)
• Mains switch on the rear is switched to Off
(no LED are lit)
Troubleshooting and Technical Information
Solution
The subwoofer will switch on automatically as
soon as low frequent signals are detected.
Use the temporary manual On facility by briefly
pressing the green
control.
Replace battery.
Ensure there is a clear line-of-sight from the
remote control to either the front- or back panel
remote receiver. If this is not possible, consider
an IR repeating system which consists of a
separate remote receiver which connects by wire
to a remote control emitter which can be
positioned close to the subwoofer's remote eye.
Consult your Dynaudio dealer for help.
Avoid placing the subwoofer in strong direct
sunlight.
Make sure to switch the system off first before
making any changes!
Reconnect mains cable.
Switch mains back on.
Check if all signal cables are connected properly.
I
button on the remote
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