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SCOPE
Asia, Pacific Region
Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. If a
complete Motorola part number is assigned to the part, it is available from Motorola Radio
Aftermarket and Accessory Division (AAD). If no part number is assigned, the part is not normally
available from Motorola. If a parts list is not included, this generally means that no user-serviceable
parts are available for that kit or assembly.
Note on this digital TETRA Terminal: The CPS has no capability to tune the terminal. Tuning the
terminal can only be performed at the factory or at the appropriate Motorola Repair Centre.
Component replacement can affect the terminal tuning and must only be performed by the
appropriate Motorola Repair Centre.
All orders for parts/information should include the complete Motorola identification number. All part
orders should be directed to your local AAD office. Please refer to your latest price pages.
Technical Support
Technical support is available to assist the dealer/distributor in resolving any malfunction which may
be encountered. Initial contact should be by telephone wherever possible.
When contacting Motorola Technical Support, be prepared to provide the product model number
and the unit's serial number.
Further Assistance from Motorola
You can also contact the Customer Help Desk through the following web address:
http://www.motorola.com/governmentandenterprise/contactus.
Parts Identification and Ordering
Request for help in identification of non-referenced spare parts should be directed to the Customer
Care Organization of Motorola's local area representation. Orders for replacement parts, kits and
assemblies should be placed directly on Motorola's local distribution organization or via Motorola
Online (Extranet).
CM5000 TETRA Mobile Repeater/Gateway Installation Manual
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