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Troubleshooting
If the appliance has not been installed or is not used in accordance with the instructions, it may fail
to work properly. In that case you will be able to solve the problem yourself by following the
troubleshooting tips below.
If the problem is not mentioned in the list, the appliance may not work properly because it has a
defect. In that case we advise you to contact your dealer or a Philips service centre.
Problem
The appliance does not start.
The fuse cuts off the mains power when
the appliance is switched on or during use.
Poor tanning results.
Possible causes
The plug has not been properly inserted into the wall socket.
The appliance has not been folded out properly.
Perhaps there is a power failure. Check by means of another
appliance.
The lamps are still too hot to go on. Let them cool down for
3 minutes first.
The appliance was not sufficiently cooled and the overheating
protection switched the appliance off automatically. Remove the
cause of overheating (e.g. remove a towel that is blocking one or
more vents).Wait for 10 minutes and switch the appliance on
again (HB828), or continue the session when the lamps come on
again (HB826).
Check the fuse of the circuit to which the tanning appliance is
connected.The correct fuse is a 16A standard fuse or an
automatic fuse.The fuse may also blow because you have
connected too many appliances to the same circuit.
You are using an extension cord that is too long or does not have
the correct current rating (16A). Consult your dealer. Our general
advice is not to use an extension cord.
You are not following the tanning schedule suitable for your skin
type. Check the table in 'Tanning sessions: how often and how
long?'
When the lamps have been used for a long time, the intensity of
the UV light emitted will decrease.This effect only becomes
noticeable after several years.You can solve this problem by
selecting a slightly longer tanning time or by replacing the lamps.
The distance between the body and the UV filter is larger than
65 cm.
ENGLISH
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