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6.4 Trouble Shooting
Problem
The device does
not turn on.
The ECG waveform
amplitude is small
ECG waveform
drifts
SpO or pulse rate
2
shows no value, or
the number
fluctuates
"Error XX"
occurred.
SpO value is too
2
low when
measured using
integrated sensor.
BP calibration
failed.
Have the device repaired by authorized service centers only, otherwise its warranty is
invalid.
Possible Cause
1. The battery may be low.
2. The device might be
damaged
The lead you choose is not
suitable for you.
1. The pressure exerted on
the electrode is not stable
or too much.
2. Hand or body may be
moving.
1. Finger may not be
inserted correctly.
2. Finger or hand may be
moving.
Software or hardware
failure.
1. Finger pressed too
hard.
2. Finger may not be
inserted correctly.
1. The difference between
two calibrations is too
large.
2. Input a wrong systolic
reading.
11
Solution
1. Charge the battery and try
again.
2. Please contact with your
local distributor.
Change another lead and try
again.
1. Hold the device stably and
gently.
2. Try to keep perfectly still
and test again.
1. Remove finger and
reinsert, as directed.
2. Try to keep perfectly still
and test again.
Restart the device. If the
error persists, contact with
authorized service center.
1. Reinsert your finger gently
and stably.
2. Make sure your finger is in
right position.
1. Try to keep perfectly still
and calibrate again.
2. Make sure input the right
number.