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11 Maintenance / Guarantee

Maintenance
S
Clean the housing surfaces with a soft, fluff−free cloth.
S
Never use cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest
production methods. Carefully selected materials and highly devel-
oped technology ensure perfect functioning and a long service life.
The terms of guarantee do not apply where the cause of equipment
malfunction is the fault of the telephone network operator or any in-
terposed private branch extension system. The terms of guarantee
do not apply to the batteries or power packs used in the products.
The period of guarantee is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors within the
period of guarantee will be redressed free of charge. Rights to
claims under the terms of guarantee are annulled following tamper-
ing by the purchaser or third parties. Damage caused as the result
of improper handling or operation, incorrect positioning or storage,
improper connection or installation or Acts of God and other exter-
nal influences are excluded from the terms of guarantee. In the
case of complaints, we reserve the right to repair defect parts, re-
place them or replace the entire device. Replaced parts or devices
become our property. Rights to compensation in the case of dam-
age are excluded where there is no evidence of intent or gross
negligence by the manufacturer.
If your device does show signs of a defect within the period of guar-
antee, please contact the sales outlet where you purchased the
SWITEL device, producing the purchase receipt as evidence. All
claims under the terms of guarantee in accordance with this agree-
ment can only be asserted at the sales outlet. No claims under the
terms of guarantee can be asserted after a period of two years from
the date of purchase and hand−over of the product.
Maintenance / Guarantee
73

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