Repair Return Form - CAT X120 Bedienungsanleitung

10.1 Repair Return Form

CONTACT/USER INFORMATION
Contact:
Fax No.
Billing:
Company
Address
INSTRUMENT INFORMATION
Model
Please describe all problems/malfunctions
Operating Conditions (please fill in if applicable)
Ambient Temp.
Load
Temperature in °C
Sample Description*
*NOTE: If the instrument was exposed to hazardous material, it must be decontaminated BEFORE
returning it to CAT and an MSDS for hazardous material must be included with the instrument.
RETURN SHIPPING
UPS 
**Your account number is required for UPS collect respectively the address and contact of your
preferred forwarder if you choose any other transport means.
PACKAGING INSTRUCTIONS TO RETURN A CAT INSTRUMENT FOR REPAIR

Remove all accessories (e.g. homogenizer tools, stirring paddles) from the instrument

Clean excess testing material off the instrument/accessory

Include MSDS sheets for all hazardous materials used with this instrument

Pack the instrument in its original box. If the box is not available, take care to wrap the
instrument and accessories with enough material to support them.

DO NOT send pedestal stand unless there is a problem with the upright rod, clamp or base.
If there is a problem with the stand remove the upright rod from the base and individually
wrap each item to avoid contact with the instrument. (Applicable for overhead stirrers and
homogenizers.)

Pack the instrument and related items in a strong box for shipping. Mark the outside of the
box with handling instructions.
Example: "Handle with care" or "Fragile- Delicate Instrument" and send to:
Ingenieurbüro CAT, M. Zipperer GmbH, Service Department, Etzenbach 16, D-79219 Staufen
Bedienungsanleitung/Instruction Manual X120_2011/05 V1.04
Humidity
Volume
Sample Temperature
Air Parcel Post 
Phone No.
Email:
Shipping:
Company
Address
Serial No.
Speed
Viscosity
Operating Time
Collect**  Other** 
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