Product Care - Sure Microchip Cat Flap Bedienungsanleitung

Product care

It is important you keep your cat flap clean and tidy to ensure it continues to function reliably.
We recommend you give it a clean every couple of months to avoid the build up of excess
mud, dirt, or cat hair. This way you can avoid any reliability issues dirt build up can cause.
Areas to keep clean
Problem with your product?
If you notice any physical problems with your cat flap, please do not attempt to fix these yourself.
Our customer care team are very friendly and happy to offer you assistance or provide servicing if
your product is damaged in any way. Please see the reverse page for the telephone number or for
more guidance, videos and customer help forums visit surepetcare.com/support
The sensors
The sensors that are used to detect your cat are located on the
ceiling the tunnel. If they become obscured by dirt or cat hair,
then there is a risk that your cat flap will not work correctly.
Obscured sensors may result in abnormal locking functions
that can lead to battery drainage. You should clean the sensors
every 2 - 3 months or if you notice dirt build up.
The draught excluders
When cleaning your cat flap, also make sure to
remove any build up of cat hair from the draught excluders
surrounding the clear plastic door, as this can sometimes
block the sensors.
The floor of the tunnel
Operation of the sensors also relies on the reflectivity of the
tunnel floor. This therefore should also be kept reasonably
clean. We advise you clean the tunnel every 2 - 3 months or
if you notice dirt build up.
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