Appendix; Service; Guarantee - TIPTEL 160 Bedienungsanleitung

Appendix

Service

You have purchased a modern product of TIPTEL granting a continuous level of the
highest quality. This is underlined by a certification according to DIN EN ISO 9001.
If, however, problems occur or you have questions on operating the device, please
contact your local dealer.

Guarantee

Please contact your local dealer or importer for details of guarantee for non EC
countries.
e
Within the European Community the following guarantee regulation applies:
n
Your contact for services arising from guarantee obligations is the authorised dealer
g
where you bought the device.
TIPTEL will grant a guarantee of 2 years from the date of handover for the material
and for the manufacturing of the telecommunications terminal unit.
Initially, the purchaser shall have only the right of subsequent performance.
Subsequent performance entails either repair or the supply of an alternative
product. Exchanged devices or parts shall become the property of the authorised
dealer.
If the subsequent performance fails, the purchaser can either demand a reduction in
the purchase price or withdraw from the contract.
The purchaser shall notify the dealer immediately of any defects found. Proof of the
guarantee entitlement shall be furnished by standard proof of purchase (receipt or
invoice).
The guarantee entitlement shall expire if the purchaser or an unauthorised third
party interferes with the device. Damage caused by inappropriate handling,
operation, storage or by force majeure or other external influences shall not be
covered by the guarantee.
Appendix
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