TROUBLESHOOTING FOR ERROR CODES
ERROR CODE
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If you press the (
38_ troubleshooting
CAUSE
Vacuum cleaning Robot is
caught, stuck or trapped while
navigating.
A foreign substance (string,
paper, toy etc.) is caught in the
power brush.
A foreign substance (string,
paper, toy etc.) is caught in the
left driving wheel.
A foreign substance (string,
paper, toy etc.) is caught in the
right driving wheel.
Check bumper sensor.
A foreign substance (dust, stain
etc.) is on the Obstacle sensor
window.
A foreign substance (Dust,
stain etc.) is on the Cliff sensor
window.
Dust bin not inserted.
A foreign substance (String,
cloth etc.) is caught on the edge-
cleaning side rotating brush.
) button or turn off the Power Switch, the error code is cleared.
SOLUTION
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Turn off the Power Switch at the bottom
and move the Vacuum cleaning Robot to a
different location.
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Turn off the Power Switch at the bottom
and remove the foreign substance from the
power brush.
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Turn off the Power Switch at the bottom
and remove the foreign substance from the
left driving wheel.
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Turn off the Power Switch at the bottom
and remove the foreign substance from the
right driving wheel.
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Slightly pull the stuck bumper outward.
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Turn off the Power Switch at the bottom
and wipe the foreign substance from the
front and rear sensor windows using a soft
cloth.
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Turn off the Power Switch at the bottom
and wipe the foreign substance on the cilff
sensor window with a soft cloth.
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Insert the dust bin until you hear a "Click"
sound.
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Turn off the Power Switch at the bottom
and wipe the foreign substance from the
edge-cleaning side rotating brush.