Limited Warranty and Limitation of Liability
Each Fluke Networks product is warranted to be free from defects in material and
workmanship under normal use and service. The warranty period for the mainframe is
one year and begins on the date of purchase. Parts, accessories, product repairs and
services are warranted for 90 days, unless otherwise stated. Ni-Cad, Ni-MH and Li-Ion
batteries, cables or other peripherals are all considered parts or accessories. The war-
ranty extends only to the original buyer or end user customer of a Fluke Networks
authorized reseller, and does not apply to any product which, in Fluke Networks' opin-
ion, has been misused, abused, altered, neglected, contaminated, or damaged by
accident or abnormal conditions of operation or handling. Fluke Networks warrants
that software will operate substantially in accordance with its functional specifications
for 90 days and that it has been properly recorded on non-defective media. Fluke Net-
works does not warrant that software will be error free or operate without interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused
products to end-user customers only but have no authority to extend a greater or differ-
ent warranty on behalf of Fluke Networks. Warranty support is available only if prod-
uct is purchased through a Fluke Networks authorized sales outlet or Buyer has paid
the applicable international price. Fluke Networks reserves the right to invoice Buyer
for importation costs of repair/ replacement parts when product purchased in one
country is submitted for repair in another country.
Fluke Networks warranty obligation is limited, at Fluke Networks option, to refund of
the purchase price, free of charge repair, or replacement of a defective product which
is returned to a Fluke Networks authorized service center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks authorized service
center to obtain return authorization information, then send the product to that service
center, with a description of the difficulty, postage and insurance prepaid (FOB desti-
nation). Fluke Networks assumes no risk for damage in transit. Following warranty
repair, the product will be returned to Buyer, transportation prepaid (FOB destination).
If Fluke Networks determines that failure was caused by neglect, misuse, contamina-
tion, alteration, accident or abnormal condition of operation or handling, or normal
wear and tear of mechanical components, Fluke Networks will provide an estimate of
repair costs and obtain authorization before commencing the work. Following repair,
the product will be returned to the Buyer transportation prepaid and the Buyer will be
billed for the repair and return transportation charges (FOB Shipping point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO
ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. FLUKE NETWORKS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF
DATA, ARISING FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied war-
ranty, or exclusion or limitation of incidental or consequential damages, the limitations
and exclusions of this warranty may not apply to every buyer. If any provision of this
Warranty is held invalid or unenforceable by a court or other decision-maker of com-
petent jurisdiction, such holding will not affect the validity or enforceability of any
other provision.
4/04
Fluke Networks
PO Box 777
Everett, WA 98206-0777
USA