Troubleshooting - Kärcher HD 5/11 C Bedienungsanleitung

Safety inspection/ maintenance
You can sign with your dealer a contract for
regular safety inspection or even sign a
maintenance contract. Please take advice
on this matter.
Before each use
 Check connection cable for damages
(risk of electrical shock); get the dam-
aged connection cable replaced imme-
diately by an authorised customer
service person/ electrician.
 Check the high pressure hose for dam-
ages (risk of bursting).
Please arrange for the immediate ex-
change of a damaged high-pressure
hose.
 Check appliance (pump) for leaks.
3 drops per minute are permitted and
can come out from the lower side of the
appliance. Call Customer Service if
there is heavy leakage.
 Clean the sieve in the water connection.
 Clean filter at the detergent suck hose.

Troubleshooting

Danger
Risk of injury by inadvertent startup of ap-
pliance and electrical shock.
First pull out the plug from the mains before
carrying out any tasks on the machine.
Get the electrical components checked and
repaired only by authorised customer ser-
vice persons.
Contact an authorised customer service
person in case of problems not mentioned
in this chapter or if you are in doubt or when
you have been explicitly asked to do so.
Appliance is not running
 Check connection cable for damages.
 Check the supply voltage.
 Call Customer Service in case of elec-
trical defects.
16
contract
Monthly
Pressure does not build up in the
 Set nozzle to "High pressure".
 Clean the nozzle.
 Replace the nozzle.
 Deaerate the appliance (see "Start-up")
 Check water supply level (refer to tech-
nical data).
 Clean the sieve in the water connection.
 Check all inlet pipes to the pump.
 Contact Customer Service if needed.
3 drops per minute are permitted and can
come out from the lower side of the appli-
ance. Call Customer Service if there is
heavy leakage.
 With stronger leak, have device
checked by customer service.
Pump is vibrating
 Check suction pipes for water and de-
tergent and ensure that they are leak-
proof.
 Close dosing valve for detergent to op-
erate the machine without detergent.
 Deaerate the appliance (see "Start-up")
 Contact Customer Service if needed.
Detergent is not getting sucked in
 Set nozzle to "CHEM".
 Check/ clean detergent suction hose
with filter.
 Open or check/clean detergent dosing
valve.
 Contact Customer Service if needed.
– 6
EN
appliance
Pump leaky